Sloppy Documentation (HMC 4.x)

At work, I have a project that has been going on for a month or two. It originally started out as replacing our Hosted Exchange 2003 environment with a new fancy Exchange 2007 environment and add on extra features. To provision this, we have decided to abandon our own provisioning system due to various issues with documentation (or lack there of it) from Microsoft. So, we have decided to drink the Kool-Aid and are rolling with their HMC (Hosted Messaging and Collaboration). At first we were going to roll with the 4.0 version but a consultant stated that HMC 4.5 was expected to be out on 6/13. As it turns out, it was released yesterday.

I’m actually pretty excited about this. We have the ability to now add on other features that we couldn’t with HMC 4.0 like OCS 2007.

However, M$ is STILL screwing up on their documentation. Not really screwing up, but just lazy with it. The image is a prime example. If you notice what is selected on the left, it does not match the title or description on the right. There are multiple examples of this in the SDK. Surely, somewhere at Microsoft, there is a technical writer and editor that looks at this before it heads out the door.

I know, I know, some of you are saying that this is the pot calling the kettle black. And it is. I’m not the best writer in the world. But I can at least match the title and description to the section that I am writing about. Its clearly cut and paste documentation. I can’t wait to see what other gems I uncover.