Customer Service

Customer Service Matters

Recently, our CR-V has developed what can best be describe as a cigarette smell to it after it has been sitting closed up for several hours. The thing is, we don’t smoke. We don’t think that we part near a smoking area so it is rather odd that this smell has started to develop. In an effort to fight this phenomena, I found the location of the cabin air filters, vacuumed them off and attempted to vacuum the chamber that they sit in as best I could.

Great Service!

A few weeks ago, one of our Public Radio stations here in the state of Iowa was off the air. It was a good week or two that it was out. I had a strong feeling that they knew about the outage, but I figured I would send them a quick note just in case. Here’s the response I got: _ Matt — KUNI suffered a burnout in its transmission line last Saturday.